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Frequently
Asked Questions (FAQs)
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Are
there any hidden costs? |
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All
MFIF Rentals prices are fully inclusive. There are no surprise
fees, taxes or surcharges. The price you are quoted for your stay
is the price you will pay. This includes High-Speed Internet,
heating, air-conditioning, gas, water, electric, sheets and towels.
Over two weeks period the price doesn't
include utilities (water, gas, internet and electricity), that
will be counted separately. The average consumption of all utilities
varies depending on usage, number of people and season; it goes
from 50 Euro to 150 Euros per month.  |
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Do
I need to pack my own hairdryer or travel iron? |
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We
provide in all of our properties provide iron, ironing board and
hairdryer. If you have additional small appliances (such as curling
irons, electric razors and the like) you will need to bring AC
adaptors for the 220 volt current. European adaptors can be purchased
at Radio Shack or similar retailer. |
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What
sort of facilities can we expect? |
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Facilities
vary, but all our apartments have TV, washing machine, WI FI fast
internet connection and are supplied with fresh linens and towels.
Kitchens are equipped with gas stove and oven, a range of utensils,
crockery, cutlery and appliances, like MOKA Italian coffee maker.
Often you will find dish washer and microwave. |
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Are
all your apartments centrally located and accessible via public
transportation? |
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Yes.
All MFIF Rentals apartments are located in central Florence and
thus very near to tourist attraction and business centers. Being
in the center of Florence means that your apartment will be within
walking distance to many of the major monuments or a short bus
ride away. |
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How
safe are the neighborhoods around my rental? |
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The
neighborhoods surrounding our apartments are among the safest
in Florence. We want you to feel comfortable taking evening strolls,
and walking on your own. Our apartments are only in the safest
Florence neighborhoods.(we should probably add that Florence is
overall a very safe City) |
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How
about internet connection?
All
of our apartments have WIFI internet connection. It is possible
to rent an Italian mobile phone upon reservation. |
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What
is the minimum length of stay in your Florence vacation apartments? |
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Our
minimum cost on most rentals is for 3 nights. We consider one
and two days rentals, but quotes will change accordingly. |
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We
are traveling with young children; can you provide a crib, stroller
or high chair? |
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Absolutely,
we can provide anything you might need to make your youngest guests
comfortable for a small fee. Please be sure to ask. |
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What
if I break a piece of furniture during my stay? |
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If
something in the apartment is broken during your stay, you will
be required to pay for any repairs or replacements. We are easy
people to do business though, so we'll not be so straight if you
happen to break a glass! |
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How
and where can I collect my keys? |
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To
check you in, we'll need to know a few days before your arrival,
what time we should expect you in Florence.
Then you'll call us from the station/airport as soon as you are
in Florence, so that we'll be able to come and meet you at the
apartment 20 minutes after your phone call. |
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Is
the price shown per person?
All
apartments are priced per apartment on a nightly or weekly basis,
providing a cost competitive alternative to equivalent standard
hotels. |
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Can
I view an apartment prior to booking?
You
may find the description and pictures of each apartment on our
website. In case of long period stays, we will do our best to
arrange a visit to some of the available apartments. |
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Is
there parking space either with or close to the apartment?
Driving
a car in Florence city centre is not allowed, therefore we strongly
discourage the use of a car. If you cannot avoid having a car,
you have the choice of letting it in a garage (for example The
Verdi Garage that is in Via G. da Verrazzano 9/11 tel. 055 244921)
or outside the city center, in free parking areas. Always be aware
that entering the city center with a car will get you expensive
fines as all access streets are video controlled. Most garages
in the city center have an agreement with the police to cancel
the fines you would take to get there, but keeping the car there
for a whole day is pretty expensive. |
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How
do we book one of your Florence vacation rental apartments?
Please email us to confirm availability
when you are ready to book. We will gladly offer advice according
to your preferences. We will follow-up with detailed instructions
on the next steps. Upon receipt of the deposit we will send all
the necessary information: apartment instructions, greeter information
and acknowledgement of your payment. |
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Can
we check in/out outside normal hours?
Check
in time is between 14.00 and 19.00, check out time is between
9.00 and 13.00. Different times are possible
if previously agreed. |
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Do
we have to pay a security deposit?
There
always is a security deposit to pay upon check in, and you'll
get back upon check out after the apartment has been checked.
Again, don't worry if you break a glass, nobody will ask you to
pay for it! |
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Cancellation
Policy |
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For
cancellation up to 30 days before arrival the deposit can be used
for a different reservation, depending on availability.
Any later than this, the deposit will not be refundable.
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Need
More Information?
If
your questions haven't been answered above, please fill the contact
form and we'll get back to you as soon as possible.
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